Acumen Insights Ltd – the organisation responsible for hosting
of AcumenMobile
AcumenMobile – the application hosted by Acumen Insights
Ltd
You – the authorised representative who uses the AcumenMobile application
Your- reference to you, the authorised representative who uses the AcumenMobile application
Access to, and use of, this application
is provided by Acumen Insights Ltd, subject to the following Terms and
Conditions:
Use of AcumenMobile
Use of this application constitutes
your acceptance of these terms and conditions, which take effect immediately
on your first use of the application. Acumen Insights Ltd reserves the
right to change these terms and conditions at any time by posting changes
online.
This application is provided for authorised
persons only and any unauthorised access is a breach of these terms
and conditions.
All design and content of the online
application remains the property and copyright of Acumen Insights Ltd.
Any person accessing the site cannot
hold Acumen Insights Ltd or its personnel responsible for injury or
loss caused by reliance on the information provided in the web site.
Acumen Insights Ltd does not take responsibility for the accuracy and
availability of third party web sites that user's access.
Acumen Insights Ltd reserve the right
to withdraw functions and services available currently or in the future
without notice if deemed necessary.
SMS
and Email Alerts
Upon upgrade to either Intermediate or Premium Accounts, you will automatically
have the option to utilise the SMS and Email Alert Service, of which
the following conditions apply:
- Email Alerting -
Email alerts are actioned 4 times
daily and are sent from the UK using GMT time. Email alerts are text
based only and will be sent to the email address entered for either
your account or a designated alternative address. You are responsible
for the correct entry of the email address and AcumenMobile reserve the right to withdrawn your access to this service
if it is misused. AcumenMobile will not be held responsible for your misuse of this service.
-
SMS Alerting -
SMS alerts are actioned 4 times daily and are sent from the
UK using GMT time via our SMS service provider based in Switzerland.
SMS alerts are text based only and will be sent to the mobile phone
on your account. You are responsible for the correct entry of the mobile
phone and country code and that your mobile phone service operator is
compatible with our service (Please check the list of operators from
your AcumenMobile account page). AcumenMobile reserve the right to withdrawn your access to this service
if it is misused. AcumenMobile will not be held responsible for your misuse of this service.
The following costs apply:
- A standard SMS Alert costs 6 credits
- One credit equals 6 UK pence (excluding VAT)
- SMS alerts sent to an incorrect mobile phone number will cost 2 credits
- SMS alerts contain the first 100 characters of your Aid Memoir
Cancellation of Service
Following your trial period and upon payment of your annual subscription for AcumenMobile,
the following cancellation terms apply:
1. You may cancel your user account
at any time by advising Acumen Insights Ltd by email (support@acumen-insights.com).
Following receipt of the email Acumen Insights Ltd will remove your
account access within 10 working days.
2. Any outstanding payments are due immediately if you cancel your account
with outstanding monies.
3. Acumen Insights Ltd reserves the right to withdraw access to and
provide the use of AcumenMobile for you and your representatives
by giving 30 days notice. This notice period does not apply in situations
of non payment or continuous payment whereby the above payment conditions
apply.
4. No refunds of your annual registration fee
will be given following cancellation.
5. Acumen Insights Ltd reserves the right to
withdraw access to and provide the use of AcumenMobile for you and your representatives immediately if the application
is being misused, or illegal/offensive information is uploaded to the
application.
